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SHIPPING & DELIVERY

Every original painting is carefully prepared, professionally packaged and shipped with great attention to ensure it arrives safely and in excellent condition, wherever you are in the world.

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1. Artwork Preparation

Each painting is an original, handcrafted artwork created on premium-quality artist canvas using professional materials.
Depending on the artwork's size, destination and the safest shipping method, your painting will be delivered in one of the following ways:

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1.1. Ready to Hang
Whenever possible, paintings are shipped stretched on their original wooden stretcher.
The edges are professionally finished in gallery-wrap style, allowing the artwork to be displayed beautifully with or without an additional frame.
Your painting arrives ready for immediate installation.

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1.2. Rolled in a Protective Tube
For selected large-scale artworks or destinations where rolled shipping provides greater protection, the painting may be carefully removed from its stretcher and shipped rolled in a heavy-duty protective tube.

This shipping method is widely used for fine art and helps minimize the risk of damage during international transport.
The canvas can easily be re-stretched by a professional framer upon arrival.

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The most appropriate shipping method is selected individually for each artwork to ensure the safest possible delivery.

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2. Professional Packaging

Every artwork is packed using professional fine art packaging materials.

 

2.1. Stretched Paintings
Ready-to-hang artworks are carefully protected with:

  • archival protective film;

  • multiple layers of bubble wrap;

  • rigid cardboard protection;

  • foam corner protectors or foam inserts where required;

  • a reinforced shipping box designed for artwork transportation.

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2.2. Rolled Paintings
Rolled artworks are:

  • wrapped in archival protective material;

  • carefully rolled for safe transportation;

  • packed inside a durable heavy-duty cardboard shipping tube with reinforced end caps.

 

Every shipment includes fully tracked international shipping, allowing you to follow your artwork throughout its journey.

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3. Processing & Delivery

Orders are generally dispatched within 5-14 business days after payment has been received.
For deliveries outside the European Union, shipping may require up to 20 business days after payment confirmation, allowing time for export documentation, customs procedures and carrier processing where necessary.
Delivery times vary depending on the destination country, customs clearance and local courier services.

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4. Customs Duties & Import Taxes

For orders delivered outside the European Union, your shipment may be subject to customs duties, import VAT, local taxes or customs clearance fees required by the destination country.
These charges are not included in the purchase price or shipping costs.
Any customs duties, import taxes, brokerage fees or other charges imposed by local customs authorities are the sole responsibility of the recipient and must be paid before delivery where applicable.
As customs regulations vary from country to country, we recommend contacting your local customs office prior to placing your order if you would like information about possible import charges.

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5. Returns & Cancellations

Every painting is an original, one-of-a-kind artwork created individually by hand.
Because of the unique nature of original artworks, returns or exchanges due to a change of mind are not accepted.
If you have any questions before purchasing, or would like additional photographs, close-up details or videos of an artwork, please feel free to get in touch. I will be happy to provide any information that helps you make your decision with confidence.
Orders may be cancelled only before they have been dispatched. Once an artwork has been shipped, the order can no longer be cancelled.

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6. Damaged Artwork

Although every artwork is packed with exceptional care, damage during transport may occasionally occur.
If your artwork arrives damaged, please contact us within 48 hours of delivery.

To help us resolve the issue as quickly as possible, please include:

  • photographs of the damaged artwork;

  • photographs of the packaging;

  • photographs of the shipping label.

This information allows us to initiate a claim with the shipping carrier and determine the most appropriate solution.

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7. Product Images

Every effort is made to represent each artwork as accurately as possible.
Please note that colors may appear slightly different depending on your monitor or mobile device settings, individual screen calibration, lighting conditions during photography and camera characteristics.

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8. Questions?

If you have any questions regarding an artwork, shipping, commissions or your order, please don't hesitate to get in touch.
Email: worldrix@gmail.com
WhatsApp: +371 20302003

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